Last Updated: [August 2025]
At JPmatrimonials.com, we value our members and strive to provide a reliable and meaningful matrimonial platform. This Refund & Cancellation Policy outlines the terms related to membership purchases, premium services, cancellations, and refunds.
Registration and basic profile creation on JPmatrimonials.com are free.
Certain features and services may require a paid subscription or a one-time payment.
All fees for paid memberships or services must be paid in advance.
Payments are processed through secure third-party payment gateways.
By making a payment, you authorize us (and our third-party processors) to charge your selected payment method.
Users may cancel their membership or subscription at any time through their account settings or by contacting our support team.
Cancellation of an account will stop future renewals, but will not automatically result in a refund unless specifically stated below.
Non-Refundable Services: All payments for subscription fees, premium listings, advertisements, or vendor services are non-refundable, except where required by law.
Auto-Renewals: If you do not wish to continue your membership, you must cancel before the renewal date. Refunds will not be issued once a renewal payment has been processed.
Exceptional Refunds: In rare cases of technical error (e.g., duplicate payment, system failure), refunds may be granted at our sole discretion after verification.
JPmatrimonials.com provides a platform for introductions but does not guarantee successful matches, relationships, or marriages.
Refunds will not be provided based on dissatisfaction with match outcomes or interactions with other users.
If your account is suspended or terminated due to a violation of our Terms & Conditions, you will not be entitled to any refund.
Unauthorized chargebacks are not permitted.
If you initiate a chargeback without following our refund procedure, your account may be permanently banned, and we may pursue legal remedies.
JPmatrimonials.com reserves the right to modify this Refund & Cancellation Policy at any time.
Continued use of the Website after such changes constitutes acceptance of the updated policy.
For cancellation requests or refund inquiries, please contact:
Email:tojpmatrimonials@gmail.com
JPmatrimonials.com, Calgary, Alberta, Canada
